FREQUENTLY ASKED QUESTIONS

Q: Does EliteBot guarantee a purchase?
A: The bot will significantly increase your chances in buying an item you are seeking. There is no existing bot on the market that can guarantee a purchase due to different variables such as: your internet speed, your ping to the different Shopify shops, load speed of the site due to heavy traffic, etc.

Q: What operating system does EliteBot work on?
A: EliteBot is a Java based program that can be run on any Windows or Mac computers with Java installed.

Q: What if the stores update their website?
A: In the event that any of the stores update their online store, we will do out best to work around this as quickly as possible and push out an update.

Q: Will updates be provided?
A: Yes, new updates will be free to all customers. An update alert will pop up when ever a new update has been made.

Q: Does this work on my iPhone or mobile device?
A: No. PC/OSX only.

A Mobile bot is in the works.

Q: Can I get a refund for the EliteBot?
A: A refund will be given within 7 days of purchase if clear video proof can show that the bot did not function at all or did not find the item page when all options were correctly set.

Q: I get a blank screen when I open the bot the first time?
A: Most likely your anti-virus is blocking the bot from downloading important support files. Pause and your anti-virus and open the bot again.

Q: I have a question that is not answered here, how do I reach out to you?
A: You can email us directly at admin@elitebot.co